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    Official: Lincoln dons the Black Label
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    Custom Program Launches In December On MKZ, MKC "We're really trying to simplify for the customer on their terms." – Paul Bucek Lincoln is launching a Black Label service and customization program in December at 32 dealerships across the country in a bid to attract new and more upscale ...

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    Video: Neglected Rolls-Royce Phantom may be saddest beater car of all time
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    Rolls-Royce prides itself on exemplifying the pinnacle of automotive elegance. The brand is synonymous with quality and luxury. However, in the end even a Rolls is still just a car, and if you don't keep it up, it's bound to fail. That deterioration can be seriously fun to watch, though. This ...

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    Chevy Impala grenades after routine oil change
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    The fear of the unknown causes is one of the biggest worries of car owners everywhere. That fear is what causes many consumers to blame repair facilities for everything from stone chips to flat tires days after a service. The occasional out of pocket expense is why some shop owners install ...

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    Canadian new car dealers losing customers to aftermarket shops
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    For the new car dealership, the Holy Grail is the repeat business of customers whose vehicle has reached the end of its warranty period. A new report from JD Power indicates that Canadian dealers in general are failing in their quest, while some, but not all aftermarket service providers are two ...

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    Ferrari NA launches free seven-year maintenance on back of record sales
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    There's no question that buying a Ferrari is an expensive proposition. But so is owning one. The cost of insurance, fuel, tires and maintenance can be crushing, but it now becomes much easier, as Ferrari announces a free seven-year maintenance program for newly purchased vehicles. The program is ...

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    Official: Ferrari offers scheduled maintenance program for 7 years in Europe, other markets to follow
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    Ferrari has started offering a free, seven-year maintenance plan for customers in Europe. The plan covers all 2011 Ferrari 458 Italia, California Spyder or FF models bought at an authorized Prancing Horse dealership. For now, the program is only available across the pond, but will make it to ...

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    Study: Female drivers avoid touching dipsticks
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    In a study conducted by UK used car website Autoquake.com, it seems that women are less likely to to perform basic maintenance compared to men. According to the study, women are far more likely to avoid checking their vehicles' oil level, with 12 percent of survey respondents admitting they ...

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    Canadians spending less on cars but remain loyal to service facilities
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    Canadians are spending less on their cars according to the J.D. Power and Associates 2010 Canadian Customer Commitment Index Study. The second annual study found that Canadians spent $9.8 billion on vehicle maintenance and repair services in 2010, down from $11.2 in 2009. The decrease is ...

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